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Frequently Asked Questions

I am here to help make your online art purchasing experience a total success!  If you cannot find the answers to any questions you may have below, please contact me through the website and it will be my pleasure to answer your questions directly and solve any issues as quickly and conveniently as possible. 

Returns:  30-day money back guarantee if you are not totally satisfied with your purchase.  No questions asked. The artwork must be returned in the original packaging, undamaged.  Return shipping cost at customer’s expense; customer must insure artwork for return.

-Shipment arrives damaged:  If your painting arrives and the box is damaged, please contact me immediately via the website to let me know.  Before opening the package, YOU MUST PHOTOGRAPH the damaged package.  You may open the package to see if the work has been damaged, but if the print is damaged, please photograph the damaged artwork.  All of my original artworks are insured for transportation.   

Shipping from U.S. to Abroad:  All shipping is from U.S. all foreign clients will be responsible for paying all applicable taxes and duty upon receipt of their prints.

-Shipping Fees: All shipping fees are pre-calculated for the U.S.  All other countries will need to contact me directly through the website to arrange shipping fees.  All foreign clients will be responsible for paying all applicable taxes and duty upon receipt of their paintings.  

-Ready to Hang:  All acrylic's are shipped ready to hang, using professional grade wire and attachments. BONUS: I include a Monkey Hook for quick easy hanging with every painting purchased. (One hook, one twist, no mess, no tools, can hold even the heaviest painting). Note: the Monkey Hook only works on drywall walls with no beam behind).

Shipping:  All works of art are insured for shipping to client and will be shipped through USPS, UPS and FedEx.  Tracking numbers will be supplied for every shipment. Each canvas and acyrlic print is  is shipped separately even if multiple photographss are ordered.  With the exception of matted prints and coasters.

-Custom Orders:  Custom orders are welcome. Please contact me via the website and I will be happy to discuss your personal needs for the artwork you envisage. 

 

 

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Trusted Art Seller

This presence of this badge signifies that this business has officially registered with the Art Storefronts Organization and has an established track record of selling art.

It also means that buyers can trust that they are buying from a legitimate business. Art sellers that conduct fraudulent activity or that receive numerous complaints from buyers will have this badge revoked. If you would like to file a complaint about this seller, please do so here.

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Verified Returns & Exchanges

The Art Storefronts Organization has verified that this business has provided a returns & exchanges policy for all art purchases.

Description of Policy from Merchant:

We're confident you'll enjoy your purchase. Your satisfaction is a priority to Nashville Noted Photography, if you're not satisfied please contact us so we know to expect your item coming back. Then simply return your item to us within 14 days from receiving it and we'll refund you the full purchased price, excluding shipping costs. If there was damage or your item was defective we will gladly send out a replacement upon receiving your original piece. Buyers are responsible for return shipping costs.

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